FAQs

SHIPPING POLICY:

Do you ship outside of the United States?

My business is only in the continental United States.

How long will it take to get my order?

It depends on where you are. We have warehouses in the East and West.
Orders processed will take 5-8 business days to arrive.

What shipping carriers do you use?

We use all major carriers and local courier partners. Like UPS,USPS,FedEx.

 

RETURNS AND EXCHANGES:

Do you accept returns?

We do accept returns, please see Return Policy for details.

How do I ship my order back to you?

Contact our support team using the customer support links below and we'll provide you with a shipping label.

Can I exchange an item?

We do accept exchanges and they follow the same conditions as returns.

 

CAN'T FIND WHAT YOU'RE LOOKING FOR?

Send us an email to tell us what’s up and someone from our customer service team will get back to you as soon as possible

Please email us at info@joyldiasstore.com